A little while ago we received the following message from the mother of the family of six who had could not pay their water bill. We are very happy that the water utility provided this family with an immediate solution.
But we do ask the utilities to provide a permanent solution to families and not treat each family as a special case. The utilities must find that precise formula that can enable families in need to look at the future with hope and optimism. If we give only partial solutions then the problem is perpetuated. These families owe money because they simply do not have it. Let’s not treat them like criminals. To the contrary, we should come to their aid, because tomorrow's citizens of this country are their children, they are OUR children.
Thank you ALL for your support! Without you we would not have had this positive result!
Here's the message we received from the mother of the family:
"GOOD MORNING! ALL is well! Actually, I could say PERFECT!!! The water company deleted our debt. We are expecting to be reconnected to the water system at mid-day. With the fines for non-payment, the bill reached 671.12 Euros. From here on, we will have to find a way to be punctual with the bills. The supervisor was waiting for me!!! What can I say – another hurdle overcome!!! Now on to the PPC. Monday I will run there.
All the “thank you’s” I can say .are nothing next to the assistance and advice you gave. That is real humanity!! A good month to you all!!!!!